Below are the ground rules for anyone attending events at the James M. Nederlander. Please make sure you know the rules and regulations before attending any event.

No Children Under 5

As a courtesy to theater-goers, children under the age of 5 are not permitted to attend shows. Some shows will have specific age recommendations. Patrons are advised to consider these before bringing children. All patrons, regardless of age, must have a valid ticket.

No Photography

Photography is strictly prohibited by law during performances.

No Use of Mobile Phones

Mobile phones must be turned off or silent. Patrons are also asked to refrain from using them in any other capacity during performances, as the bright lights emitted are a distraction for performers and for members of the audience.

No Food And Drink

Please do not bring food and drink into the auditorium from the lobby. Bottled water is permitted in the auditorium.

*This list is not all-inclusive and may change or be updated at any time without notice. Additional restrictions may apply.

Patron Code of Conduct

Patrons are entitled to an environment where everyone:

  • Receives consistent, professional, and courteous treatment from all theater staff.
  • Feels comfortable reporting inappropriate behavior to ushers, house managers, or security.
  • Complies with venue staff and security instructions on facility operations and emergency response procedures.
  • Sits only in assigned seats and shows tickets when requested.
  • Consumes alcohol responsibly and in compliance with the law.
  • Does not disrupt the event or performers.
  • Does not smoke or use tobacco products inside the theater.
  • Does not attempt to re-enter without a ticket or proper credential.
  • Wears a shirt, shoes, and lower garments at all times.

Please note: Patrons engaging in disruptive behavior, such as fighting, throwing objects, using offensive language or gestures, attempting to enter restricted areas, or any actions negatively impacting others, will be immediately removed from the venue and may face police intervention for these violations.